Top Rated Sellers are also eligible to display the Top Rated Plus seal on their listings. Sellers can become Top Rated whether they sell a little or a lot, provided they meet our highest levels of customer service.
Top Rated Sellers consistently deliver outstanding customer service. Our best sellers earn Top Rated status, which means they've provided a great experience for their buyers. From there you can also follow up and respond to feedback. You can view all the feedback you've left or received in your Feedback profile - opens in new window or tab.
If no expected delivery date is provided, you have up to 90 days from when you completed your purchase to leave feedback for the seller. You have up to 60 days from the date you received your item or from the expected delivery date (whichever comes first) to leave your ratings and feedback for the seller. Rate aspects of the transaction – including whether the item arrived on time, the accuracy of the item description, shipping costs, and the seller's communication.Select an overall feedback rating – positive, neutral, or negative.To leave detailed seller ratings, go to your Purchase history - opens in new window or tab where you'll see the option to leave feedback. The top 10 of products in each product category receive 5 stars. You can leave up to 4 detailed seller ratings at the same time when you leave an overall feedback rating and comment. Bond funds are subject to interest rate risk, which is the chance bond prices overall. You'll find stars next to the 4 different areas, with 1 star being the lowest rating and 5 stars being the highest. To view a seller's detailed seller ratings, select the number in brackets next to their username to go to their feedback profile. Shipping and handling charges – Were the costs reasonable?.Shipping time – How quickly did the seller ship the item?.Communication – Did the seller communicate well with their buyer?.Item description – How accurately was it described?.This is a breakdown of how buyers have rated that seller in the following areas: Below is an explanation of what each color means:įor a more detailed view of a seller's performance, you can also view their detailed seller rating. The colored star next to a seller's name helps you identify sellers with higher feedback scores. The more buyers who have rated their experience positively with a seller, the more assured you can be of getting great service. This shows how many buyers have left feedback for a seller. You'll also see a seller's star rating as a number in brackets next to their username. If a seller has a score of 99.5%, it means that 99.5% of the buyers who left feedback for them had a positive experience. The ratings you give are then added to the seller's overall feedback and detailed seller rating scores.Ī seller's feedback score is displayed as a percentage beneath their username on their listings. When you buy an item on eBay, you can rate your experience with the seller. How feedback scores and seller ratings work The higher the seller's feedback score, the better the seller. Seller ratings let you know how other buyers have found the experience of making a purchase from your seller. Are you a seller looking for information on how your performance is evaluated on eBay? Please read our article: Seller performance overview
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